Privacy Policy

Last Amended: [5/27/2025]

The Vigilant Company (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining transparency about how we collect, use, and protect your personal information. This Privacy Policy outlines how we handle information shared with us through our website, communications, and related services.

*TVC will do it’s best to honor your data subject request within 5 business days.

Your Rights Under GDPR (EU/EEA Residents) 

If you are located in the European Union (EU) or European Economic Area (EEA), your personal data is protected under the General Data Protection Regulation (GDPR). As a data subject, you have the following rights:

  • Right to Access – You have the right to request a copy of the personal data we hold about you.

  • Right to Rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • Right to Erasure (Right to be Forgotten) – You have the right to request that we erase your personal data, under certain conditions.

  • Right to Restrict Processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • Right to Data Portability – You have the right to request that we transfer the data we have collected to another organization or directly to you, under certain conditions.

  • Right to Object – You have the right to object to our processing of your personal data, under certain conditions.

We process your data based on your consent, our contractual obligations, or our legitimate interests. You may withdraw your consent at any time.

To exercise any of these rights, please email us at privacy@thevigilant.company with the subject line: GDPR Data Request. We will respond within 30 days in accordance with GDPR requirements.

1. We Do Not Sell Your Information

We do not sell, rent, or lease your personal information to any third parties. We may share your information with our strategic partners, but only to the extent necessary to fulfill the purpose for which the information was originally collected (e.g., to provide requested services, respond to inquiries, or carry out contracted work).

2. Information We Collect

We collect only what is necessary to operate our website, communicate with you, and provide services. This may include:

  • Name, email, and contact details (when submitted through forms or newsletter sign-up)

  • Business information you voluntarily share with us as a current or prospective client

  • Browser/device data through essential cookies (see Section 4)

3. Data Minimization and Retention

We apply data minimization principles—only collecting and retaining the information necessary to perform our services or operate our platform.

  • Unless we have a continuing business relationship, we delete your information after 1 year.

  • For newsletter/blog/update subscribers, we send an annual opt-in request to confirm you still consent to us retaining and using your contact information.

  • You may request deletion, correction, or access to your data at any time (see Section 5).

4. Cookies and Tracking

Our website uses:

  • Essential cookies for functionality and performance.

  • Optional cookies (with your consent) for security analytics, marketing, and user experience improvements.

You will be prompted to accept or reject non-essential cookies when visiting our site.

5. Your Rights

You have the right to:

  • Access the personal information we have about you

  • Amend or correct any inaccuracies

  • Request deletion of your data (subject to legal or contractual retention obligations)

To exercise these rights, please contact us at privacy@thevigilant.company.

6. Information Security

We take your privacy and data security seriously. We store all information securely and implement administrative, technical, and physical safeguards to prevent unauthorized access or disclosure. Any sensitive information shared with us—especially in the context of business relationships—is treated as confidential.

7. Public Comments on Blog Posts

If you comment on blog posts hosted on our site, your comment and name (as entered) will be publicly visible to other visitors.

8. Updates to This Policy

We may occasionally update this Privacy Policy. Material changes will be communicated via email (if we have it on file) or posted prominently on our website. Continued use of our site or services after such changes constitutes your acceptance.

9. Contact Us

For questions, data access requests, or to exercise your rights under this policy, please contact:
[privacy@thevigilant.company]
The Vigilant Company
375 Hambley Blvd
Pikeville, KY 41501

Cross-Border Data Transfers

By submitting personal information or business-related data through our website or affiliated services, you acknowledge and agree that such information may be transferred to, stored in, and processed in jurisdictions outside your own—including the United States of America (specifically in West Virginia, Kentucky, and Florida) and Colombia, where The Vigilant Company and its strategic partners maintain operations and secure data infrastructure.

This applies if you are located in the European Union, APEC member economies, Australia, Canada, Africa, or any other jurisdiction with data localization or transfer restrictions. Your Personally Identifiable Information (PII) and any proprietary information related to your company or entity may be accessed and used across borders solely for the purposes for which it was collected and in accordance with this Privacy Policy.

Our strategic partners that may receive and process your information include:

  • Keller Strategies

  • ObscureIQ

  • Daley Strategies LLC “&” Emergency Disaster Services

  • Global Strategies

  • Bit Source

Each of these partners is contractually required to uphold data privacy and security standards and to use your information only in service of our combined business purpose.

If you submit a Data Subject Access Request (DSAR)—including requests for access, rectification, or deletion—your request will be forwarded to all strategic partners who may possess or process your data, and they are expected to honor your request in full compliance with applicable data protection laws, including GDPR, CCPA, and other relevant frameworks.

For questions or to initiate a DSAR, please contact us at:
privacy@thevigilant.company
Subject line: Data Request – Cross-Border Transfer